What kind of information do we collect from you?

Our primary goal in collecting personal information is to provide our visitors and customers with a superior customized online experience. When you browse and shop on our site, we collect two types of information about our visitors: personal information and non-personally identifiable information.

Personal Information

Personal information is requested when you place an order. We need to know your name, billing address, shipping address, telephone number, E-mail address, and product details to process your order and to notify you of your order status.

Non-Personally Identifiable Information.

This refers to information that do not identify a specific individual itself. The information of this kind may include the URL you came from, IP address, domain types (e.g. .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, the advertisements you clicked. We use this information for enhancing the operation of our site, serving advertisements, for statistical purposes and to administer our systems.

How do we use the information we collect?

We do not sell or rent your personal information to others. The information provided to us as a result of your online purchase such as your gender, name, E-mail address, phone number(s) and shipping address is used only to send orders, to inform you of your order status and send our company newsletter and promotional information. This information is completely confidential and will not be disclosed or sold to any other party. We may also use non-personally identifiable information about our web site visitors such as URL you came from, IP address, domain types, your browser type, the country, the pages of our site that were viewed during a visit, the advertisements you clicked. We use this information for enhancing the operation of our site, serving advertisements, for statistical purposes and to administer our systems.

Secure Ordering

Our web-site was developed to support secure online purchasing through secure socket layer (SSL) technology. All information that you provide during the shopping process is encrypted for your protection. You'll know that you're in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer. When you place your order online, your personal information will be encrypted and transmitted via a secured connection to be processed by our authorized online retailer only - a worldwide credit card processing company which serves more than 3000 online stores. The Secure Transaction System provides 128 bit encryption to ensure safe transmission of your credit card details through the checkout process. Your credit card details are not available for us and used only to process your order online.

Delivery and Shipping

When the cigarettes will be delivered if I confirm my order on www.cig-shop.net? The order comes in the period of 16-25 days. It depends on your location. But www.hot-cigs.com will work on reducing the time of delivering up to 10 days. We work for our costumers comfort and pleasure. Who can order the cigarette products in your cigarette store? Our products are available for the US customers and customers from the European Union. Please note that we do not ship our products to the follwoing countries: Italy,Austria,Holland and England. What to do if I ordered 12 cartons of cigarettes but only 10 came? All the ordered products are delivered to customs check the same day. The problem can take place in the post or customs because they do not manage to process all the orders within a day and this can cause order delivery delay. Please wait for the balance of your order, it will come soon./P>

Links

Our web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by www.cig-shop.net site.

Cookies

We do not use cookies in the operation of our site at the moment.

Questions and comments

our cigarettes store welcomes your questions and comments concerning privacy. Please send E-mail to Support@CiG-Shop.net

Privacy Policy changes

If we will make changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather and how we might use it. If at any point we decide to use the information in a manner different from that stated at the time it was collected, we will notify you by E-mail. You will have a choice as to whether or not we may use your information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.